Here at Pike Mutual, we are dedicated to using technology to improve our member experience. As part of this, we offer an online claim submission form to speed up the filing process. Here’s what you should know about using this system.
AVAILABLE ON ALL DEVICES
Our online claim form is easily accessible right here on our site, regardless of whether you’re using a computer, tablet, or smartphone. All you need is an internet connection! This form guides you through all the information we need to start processing your claim, and can be submitted at any time.
GETTING A RESPONSE IN A TIMELY MANNER
Part of the benefit of an online claims form is that it allows us to respond much sooner. We are typically able to respond to online claims by the next regular business day. This makes our online form a good choice if you need to submit a claim after hours or on a weekend when your agent isn’t available.
After submitting your initial claim through our online form, your loss adjuster will contact you and begin guiding you through the next steps. In addition to reasonably protecting your property against further loss, your adjuster might request that you submit a signed and sworn proof of loss, provide copies of financial records, or show us the damaged property. Cooperating with your adjuster will help you receive compensation that much easier.
With online access, you can begin the claim filing process much faster and easier. Using technology allows us to better serve you and provide the help you need in the times when you need it most.