Each year, Pike Mutual holds an agents meeting to discuss what Pike Mutual has been up to and where we see the industry going, as well as to provide training in preparation for the new year to come. While 2020 has certainly been unique, we were still able to make this important meeting a success.
A YEAR LIKE NONE OTHER
2020 brought many new and unique challenges, but our team was able to navigate them successfully. A big part of this came by continuing to emphasize customer service during this time. Providing our agents with the resources they needed when they often couldn’t meet with clients in person proved paramount for managing policies and filing claims.
PLANNING FOR THE FUTURE
Our annual agents meeting offers a great opportunity to see what agents are experiencing in the field. Receiving their feedback helps us develop new solutions that make it easier to communicate with and support customers.
SECURITY IN UNCERTAIN TIMES
As 2020 has proven, no one can predict the future. However, when we work together, we can go far. As a mutual insurance company, our mission is for the health of the group to carry the needs of the individual. Mutual members truly support each other through their premiums. This aspect of how we do business makes us excited and optimistic as we face the future with our members, staff, and leadership.
While we don’t know what 2021 will bring, we are confident in our ability to continue providing quality coverage with the help of agents who put customer needs first. Reach out to one of our independent agents or agencies today to learn more about your property insurance options.