At Pike Mutual, we offer specific insurance coverage — not whole bundle packages like other natural carriers. We do this because we know it helps property owners get the specific level of coverage they need for their unique situation. As part of this process, we believe it is important to work with an independent agent who understands your risk and can shop the best policies for you. Even more importantly, we believe in giving each agent the support they need to help you.
A First-Name Basis
At Pike Mutual, we offer big business resources in a small business setting. We are large enough to offer all the technological services our agents’ customers require, but at the same time, we are small enough to be on a first-name basis with our agents and agencies. Agents have direct access to our leadership, and are always welcome to reach out to us.
This greatly improves service for our policyholders. If you have a question that your agent can’t answer, you can still get an answer quickly thanks to their relationship with our team. This results in streamlined, personalized service.
A Team of Experienced Professionals
Our team is made up of a group of dedicated, experienced team members who are fully invested in developing our staff and agents. While we are passionate about insurance, we are more passionate about providing great customer service that exceeds expectations. We know how important it is to have something fixed or get answers when you have experienced a loss or have an important question. We want you to get the support you need, when you need it most.
By providing a dedicated team who backs our independent agents, Pike Mutual ensures that each agent has the resources they need to provide excellent outcomes for policyholders. By working with one of our independent agents, you can have confidence that you’ll get the right level of coverage for your needs.